Everything that Citi touches turns to Chit. You may all well know that AmEx and Costco broke up after 16 years of marriage and they decided to pair up with a complete deadbeat of a partner, Citibank. Now my distain for Citibank began with my attempt to open a Citigold account which was wrought with server crashes, then they promptly pulled credit card funding. The second straw was a denial of a $400 bonus due to being a authorized signer on an account from a long time ago. This was all notified to me after of course my $15,000 checks cleared into the new account.
Today is what did me in, not even a potential $500 bonus of opening a new checking account ($400 for the account and $100 referral) would ever get me back into a branch. I was told that adding an Authorized user to my Costco account would be no problem at the time of writing that $15,000 check for the checking account. After waiting two weeks for my card to arrive, I called in and they told me that AUs would also need to be members of Costco. I had intended this card to replace my CSP for 3% back on dining and 4% on gas, but now I would have to add members to Costco for everyone to have a card. This would not be worth the additional $55 for two more cards. This is totally bogus, I consider the omission of detail as a form of deception, but these assholes use it as their primary way of marketing.
So $15k locked up in a checking account that has an early termination fee, and countless hours wasted on the phone have made me reconsider this whole checking churning thing. There is a reason they offer $400, because that is the market price to put up with this Chitty service. Citibank should have a new program of “no thank you” points earned by avoiding this place and its services. I would be racking them up left and right!
Good luck out there!