My ¥9,400 error on HK Air

When you have flown almost 100 segments in the last 3 years you are bound to mess one booking up. This happened to be my one true goof up so far.

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We checked into HK Air this morning from Naha to Hong Kong and was slapped with a $40 name change fee right at the check in desk. I was not alone as the SOFA couple next to me was red in the face arguing the exact same fee! So I didn’t bother and paid $40 to add a middle name to our reservation. Luckily my parents never bother to give me a middle name, so I was spared, but my wife and kid on the other hand got charged!

The error happened when I booked the flight, the first name box asks for both the first and middle name (see above). So be warned that you might have a bad start to your trip because you booked without reading the fine print. I just booked a JAL flight VIA British Airways with a very similar misleading website. The BA site doesn’t ask for your Middle Name either, but the call center says they only need first and last. Lets see if I get screwed again!

-Derp

 

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